Refund Policy

At Chatmint Labs FZ-LLC, we strive to ensure that our customers are fully satisfied with their Propzing subscription. This Refund Policy outlines the conditions under which refunds may be requested and processed.

Eligibility for Refund:
To be eligible for a refund:

• Your Propzing subscription must be active and within the refund period.
• You must submit a refund request within 3–5 working days of purchase or renewal.
• Refunds will only be considered for valid reasons such as technical issues, unsatisfactory service, or other acceptable cases outlined in our Terms and Conditions.

Refund Request Process:
To initiate a refund:

1. Contact our customer support team via email, phone, or live chat.
2. Provide your Propzing subscription details, the reason for your refund request, and any supporting documentation if applicable.
3. Our team will review your request and respond within a reasonable time frame. If approved, the refund will be processed promptly.

Refund Period:
The refund period may vary depending on your chosen subscription plan. Please refer to your subscription agreement or our website for the specific refund period applicable to your plan.

Refund Method:
Refunds will be processed using the original method of payment. The credited amount will typically appear in your account within 5–7 working days, depending on your bank or payment provider.

Non-Refundable Items:
Certain charges may not be eligible for a refund, including:

• One-time setup fees
• Additional features purchased outside the base subscription
• Non-refundable charges as specified in the plan

Modifications to this Policy:
We reserve the right to amend this Refund Policy at any time. Any updates will be published on our website or communicated through appropriate channels.

At Chatmint Labs FZ-LLC, our goal is to provide a fair and transparent refund process while ensuring customer satisfaction. If you have questions about this policy, please contact our support team for assistance.