Terms and Conditions

Welcome to Propzing! These Terms and Conditions govern your use of Propzing's website and services. By accessing or using our platform, you agree to comply with these Terms and Conditions. If you do not agree to these terms, you may not use our services. Propzing, owned and operated by Chatmint Labs FZ-LLC (Dubai, United Arab Emirates), provides AI-powered Agent solutions for real estate developers to manage property enquiries, lead tracking, and customer support. Please read these Terms carefully before using the platform.

1. User Accounts

To access certain features of Propzing, you may be required to create an account. By registering, you agree to:

• Provide accurate and current information.
• Maintain the security of your account by safeguarding your password.
• Be responsible for all activities conducted under your account.

Propzing reserves the right to terminate or suspend your account if any violations or unauthorized activities are detected.

2. Description of Service

Propzing offers a comprehensive suite of AI-powered tools designed specifically for real estate developers. These services include:

• AI-powered Agents for lead generation, customer engagement, and query resolution.
• Property listing management tools to organize, upload, and maintain accurate data on properties.
• Analytics for tracking customer interactions, lead performance, and campaign effectiveness.
• Role-based team management for collaboration across Sales, Marketing, and Customer Support.
• Inventory Data Usage: Developers may upload property inventory data (brochures, listings, pricing, etc.), which is processed by our AI to improve customer interactions and generate leads. This information is securely stored and only used to enhance platform functionality.

Propzing provides these services on subscription plans, as detailed in the Pricing section of our website.

3. Subscription Plans and Payment

By subscribing to Propzing, you agree to the following:

• Pay the applicable fees for your chosen plan, as listed on our Pricing page.
• Payments are billed monthly or annually, depending on your selection, and are generally non-refundable (see Refund Policy).
• Failure to make timely payments may result in suspension or termination of your account.

4. Acceptable Use

By using Propzing, you agree not to:

• Engage in any fraudulent, illegal, or unauthorized activities.
• Attempt to disrupt or interfere with the proper functioning of the platform.
• Misuse the AI agent for spamming, phishing, or misleading customers.

Propzing reserves the right to investigate any misuse and take appropriate action, including suspension or termination of accounts.

5. Privacy Policy

Your use of Propzing is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

6. Changes to Terms

Chatmint Labs FZ-LLC reserves the right to update or modify these Terms at any time. Updates will be posted on this page. Continued use of the platform after changes indicates your acceptance of the revised Terms.

7. Contact Information

If you have any questions or concerns about these Terms, contact:

• Email: support@propzing.com
• Address: Chatmint Labs FZ-LLC, Dubai, United Arab Emirates